What We Collect and Why
When you open an account, we collect the details you submit — name, contact information, and payment method details linked to Touch 'n Go eWallet, Boost, or GrabPay. We also log session activity: device type, browser, IP address, and pages visited. This data lets us process
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your deposits and withdrawals, verify your identity, and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors — including the e-wallet rails you use — is limited to what those processors need to complete your transaction.
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We retain account records for as long as your account is active and for a period after closure as required by applicable law. You can request a copy of your data or ask us to correct inaccurate records at any time through our support channel. Where
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local law in Malaysia requires specific handling of personal data, we follow those requirements. Availability of certain account features depends on local law and is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.